summary ::

  • Twenty plus years graphic design/web design experience.
  • Management experience in various work environments.
  • Conceived, customized, completed client projects, within strict production timeline.
  • Resolved client needs within product-based constraints.
  • Communicate well with all levels of personnel and clients.

experience ::

InMotion Hosting, Virginia Beach, VA

Senior Lead Front End Developer: June 2018—June 2022

  • Investigated and resolved issues with WordPress, WooCommerce, HTML sites.
  • Prepared project scopes and estimates for additional requests.
  • Trained and mentored team members in best practices for coding, site setup, project management, and content organization.
  • Coached team members in identifying and implementing code for design and/or functionality requests.
  • Educated team members and clients regarding functionality and plugins.
  • Overhauled private department WordPress site for internal documentation of workflows, policies, tutorials, etc.
  • Monitored support queue for website edits, changes, maintenance requests.

Designer II: May 2012—June 2018

  • Design, coding, and launch of WordPress, OpenCart, and HTML sites.
  • Project management of multiple simultaneous accounts from initial design through launch.
  • Educated clients on best practices for usability, SEO, and site optimization.
  • Trained clients to become proficient with WordPress.

CGI Communications, Rochester, NY

Art Department Manager: January 2012—April 2012

  • Actively participated in management planning meetings.
  • Discussed and solved issues affecting work flow.
  • Brought problems and potential solutions to senior management.
  • Designed and instituted new procedures to improve departmental effectiveness.
  • Recruitment and staff development of artists.
  • Oversaw daily duties performed by artists and approved work product.
  • Resolved internal and external conflicts.

Senior Graphic Artist: May 2009—January 2012

  • Assigned tasks to junior artists and oversaw project completion, guaranteeing maximum quality control in fast-paced production environment.
  • Participated in interviewing prospective artists, developed screening process.
  • Trained new hires.
  • Set up and maintained domain names, ftp and hosting accounts for clients.
  • Worked directly with clients nationwide building long-term client relationships ensuring their total satisfaction with the finished product.

Graphic Artist: June 2006—May 2009

  • Website design, online customer profiles, online interfaces.
  • Logo design and recreation, banners, brochures, business cards, new product logos.

Lynx Technologies Inc, Grand Island, NY

Graphic Designer: March 2004—June 2006

  • Logo, brochures, postcards, mailers, tradeshow booth, and website design.
  • Administrative duties as assigned.

Basin Inn, Pittsford, NY

Server Manager: November 2001—March 2004

  • Managed a staff of over 50 servers and oversaw parties of up to 500 people.
  • Implemented new hire training program.
  • Created weekly staff schedule, providing sufficient shift coverage.
  • Resolved customer complaints in a professional, timely, and courteous manner.

freelance graphic design

February 2000—Present